Sentinel Plus

Sentinel Plus

Sentinel Plus ‘Alarms Handling’ to be launched Quarter 1, 2016

This year has seen First County Monitoring provide research and investments into new services and technologies that enable us to keep ahead of our competitors.

We have talked to many installers and listened to the feedback from them about how we can further develop the available technologies and better serve their requirements.

Over the past months our IT teams have been working alongside our software providers in securing the final stages of Sentinel Plus and we are now very pleased to confirm that, in addition to remote CCTV systems, all First County Monitoring alarm handling will be now be handled using Sentinel Plus management software.

Sentinel Plus software has been developed by Monitor Computer Systems, based in York, who for the past 30 years have been a leading supplier of alarm monitoring and video monitoring software.

Sentinel Plus software provides a single integrated platform for the monitoring of alarm panels, video systems, environmental monitoring, GPS tracking and lone worker devices.

How will Sentinel Plus help you and your clients

The new software will provide a number of enhanced management information features that will be of benefit to both installers and end users:

  • New Installer web portal ‘FCM Live’ that will give you access to your clients data via a secure portal
  • Client/end user web portal that will give your clients access to their own data for reporting purposes
  • Engineer smart phone access for direct system testing and results.
  • Linking CCTV & Intruder systems into the same account for improved integrated monitoring and reporting.
  • Enhanced reporting features to provide management information
  • Automated Alarm handling and notification reports delivered to you direct each day.
  • Increase in the number of extended alarm reporting formats that allow an even greater choice of signaling products.
  • These include, SIA, Contact ID, Direct IP Connections, Galaxy Flex & Risco formats.



The Benefits of Using First County Monitoring

uk monitoring centre


First County Monitoring is an ARC Remote Monitoring Centre and supplies services nationwide across the UK.

monitoring centre with 24 hour call centre

24 Hour

Our Alarm Receiving Centre & Remote Video Response Centre provides 24 hour Alarm and CCTV Monitoring Services.

nsi approved monitoring centre

NSI Gold

Approved by the NSI, the leading certification body for the security & fire protection industries in the UK.

bespoke monitoring solutions


Bespoke monitoring including; instant notification of machinery & equipment, system process failures.

monitoring centre with remote installers access

Engineer Smart
Phone Access

Web portal, daily reports & enhanced management information features to benefit both installers and end users.

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