‘First class customer service where you’re more than just a number.’
Established in 1994, First County Monitoring (FCM) is an NSI Gold Accredited Alarm Receiving Centre (ARC), BS8484 Accredited Lone Worker Monitoring Station and Remote Video Response Centre (RVRC) delivering high quality security monitoring services across the UK and Ireland.
With our range of bespoke monitoring solutions and emphasis on excellent customer service, FCM stands out from the crowd from its competitors. Our mission is to ensure that we provide first class monitoring where ‘you’re more than just a number’.
Loved by our customers
"I have worked in the security industry for 26 years and during that time I have used many monitoring stations. FCM are a cut above the rest. First class service!"
"I can confidently recommend FCM to any installer. They offer fantastic monitoring services and can also offer bespoke services which many of the other ARC's can't."
"We've been working alongside FCM for over 5 years and they're integral to our success and service. Their professionalism and attention to detail is second to none."
"With 20 years of delivering a first class service, FCM are the only providers to our company for off-site monitoring. Their ARC continually evolves for changing security demands."
"We've worked with FCM since 1995 and continue to use them for CCTV, intruder and fire alarm monitoring. FCM always provide an excellent service and I would recommend them to any installer."
"I have worked with FCM for over 10 years and I cannot fault them, they provide a great service from start to finish. Their personal approach makes you feel like you're more than just a number. I would not look to have my system’s or future system's with anyone else.”
The PSTN Switch-Off The UK and Ireland’s Communications Providers are in the process of upgrading their customers from the existing